Betjoy Exports - Privacy Policy

Effective Date: August 10, 2025

Betjoy Exports (“we”, “our”, or “us”) values your privacy. This Privacy Policy describes how we collect, use, disclose, and protect the personal information you provide when you visit our website or interact with our services.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: name, email address, phone number, company name, shipping/billing address, and other contact details you provide.
  • Business Information: order history, product preferences, GST or tax ID (where applicable), and any business details required to fulfil orders.
  • Technical Information: IP address, browser type, operating system, pages visited, and other browsing data collected by cookies and analytics tools.
  • Transaction Data: order details, payment confirmation references (we do not store full payment card information on our servers), shipping and delivery preferences.

2. How We Use Your Information

We use personal information to:

  • Process and fulfil orders, deliver products, and provide customer support.
  • Communicate order updates, confirmations, and service-related information.
  • Improve our services, website experience, and product offerings.
  • Send promotional communications where you have consented to receive them.
  • Detect and prevent fraud, comply with legal obligations, and protect our rights.

3. Cookies & Tracking

We use cookies and similar tracking technologies to operate the website, analyze usage, and remember preferences. You can disable cookies via your browser settings, but note that some site features may not work properly if cookies are disabled.

4. Sharing & Disclosure

We do not sell or rent your personal data to third parties. We may share information in the following limited circumstances:

  • With trusted service providers (e.g., shipping partners, payment processors) who assist in order fulfilment and operations.
  • To comply with legal obligations or respond to lawful requests by public authorities.
  • In connection with a merger, acquisition, or sale of assets — any successor will follow this Privacy Policy.

5. Data Security

We implement reasonable and appropriate technical and organizational safeguards to protect personal information. However, no method of transmission or storage is completely secure; while we strive to protect your data, we cannot guarantee absolute security.

6. Your Rights

Depending on your location and applicable law, you may have the right to:

  • Access the personal information we hold about you.
  • Request correction or deletion of inaccurate or incomplete information.
  • Withdraw consent for marketing communications.
  • Request restriction of processing or data portability where applicable.

To exercise any of these rights, contact us using the details below. We may need to verify your identity before responding to requests.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. Please review the privacy policies of third-party websites before providing personal information.

8. Children

Our services are not directed at children under 13 (or a higher age where required by local law). We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us so we can delete it.

9. Changes to This Policy

We may update this Privacy Policy occasionally. When we do, we will revise the “Effective Date” at the top. Continued use of our site after changes indicates your acceptance of the revised policy.

10. Contact Us

If you have questions, complaints, or want to exercise your rights, contact us: